FAQ

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FAQ

Frequently Asked Questions (FAQ)

1. What kind of businesses do you work with?

I work with businesses of all sizes, from small startups and freelancers to communication professionals who need support in crafting their messaging. I’m here to help those who need a little extra support in getting their message across, but I don’t offer strategy consulting to businesses that can hire agencies for that kind of work.

2. What services do you offer?

I specialize in bilingual copywriting (FR/ENG), translation (including from German), and tech support for businesses who feel overwhelmed by the digital world. Whether you need clear and engaging content or help navigating the complexities of getting your business online, I’ve got you covered.

3. I’m not tech-savvy. Is that a problem?

On the contrary! You’re actually my favorite kind of client. I thrive on helping people who feel overwhelmed by technology and need personalized guidance. I’ll break things down into bite-sized pieces and make sure you feel comfortable and confident as we work together.

4. How long does it take to complete a project?

The timeline depends on the project scope. A simple task like website copy might take a few days, while a full website or content strategy could take a couple of weeks. We’ll set clear deadlines, and I always keep things moving smoothly, so you know exactly what to expect.

5. What if I don’t know what I need?

That’s totally fine! We can have a quick chat to figure out what’s best for your business. I’ll ask questions, listen carefully, and together we’ll decide on the most effective way to move forward. Let’s figure it out together!

6. Do you offer ongoing support or just one-time projects?

Both! I offer flexible subscription options for ongoing support (like regular content creation or social media updates), but I also work on one-time projects. Whether it’s a quick update or a long-term partnership, I can help.

7. How do you handle revisions?

Your satisfaction is important to me. If something doesn’t feel quite right, I’m happy to revise it until it does. I’ll make sure we’re on the same page before we start so there are no surprises, but I’m here to make sure you’re completely happy with the final result.

8. What’s your pricing like?

I offer flexible pricing based on the project scope. For clarity and predictability, I offer fixed-price packages, but I also offer hourly rates for ongoing or custom projects. You can check out my pricing page for more details or reach out for a personalized quote.

9. Do you do invoicing?

Yes, I provide invoices for all services. Once we agree on the scope and price of a project, you’ll receive an invoice with payment details. I make the billing process as simple and transparent as possible, so there are no surprises.

10. What sets you apart from other copywriters and consultants?

I combine creativity, clarity, and a personal touch that really makes a difference. I don’t just write copy—I guide you through the process with patience and care, especially if you’re feeling overwhelmed by tech. I take the time to understand your needs and craft solutions that fit your business, whether it’s a small one-person shop or a larger communication-focused team.